Refund / Withdrawal Policy (CNA Program)
Students have a right to withdraw and obtain a refund of charges paid, minus the $250.00 non-refundable registration fee, at least 5 business days before the first day of class. Students who withdraw less than 5 business days before the start of class will receive a refund, minus the $250 non-refundable registration, and charged a 30% penalty (calculated from total tuition fee). Students who have started the course and request a refund before 60 hours have lapsed can request a refund for half of the total tuition fee not including the non-refundable registration fee. After 60 hours of the class has elapsed, no refund will be given.
Refunds must be requested in writing to the Administrator administrator@laskillsacademy.com or Enrollment Coordinator.
Students dismissed from the program for academic, attendance/punctuality, or behavior issues are not eligible for refunds.
TRANSFERS
Transfer between classes are not allowed.
Exemptions may be given to students on a case by case basis with a transfer fee of 20% of total tuition. Classes are based on availability.
Refund / Withdrawal Policy (BLS/ CPR classes only)
A student has the right to cancel the enrollment agreement they signed for a course of instructions including any equipment, such as books, material, and supplies, or any other goods and services included in the agreement, until midnight of the fifth business day* before the first class they attend.
Should a student cancel outside of five business day window for any reason, the full refund amount will be redeemed.
Should a student cancel inside of five business day window for any reason, they will be charged 25% of the total course fee. The remaining refund amount will be redeemed to their LA Skills Academy Gift Card.
Same date cancellations are not accepted at any time and are not eligible for any refund.
Cancellation shall occur when the student gives written notice of cancellation. They can do this by emailing office@laskillsacademy.com. If LA Skills Academy has given them any equipment, including books or other material, they shall return them in as new condition to LA Skills Academy within 30 days following the date of their notice of cancellation. LA Skills Academy will redeem the paid amount of money to the Gift Card, within 30 days after notice of cancellation is received.
* Business day – defined as Monday through Friday 9:00am – 5:00pm, excluding weekends and national holidays. Cancellation notice after 5:00pm shall be considered as next business day.
** LA Skills Academy Gift Card cannot be used in conjunction with any other offer and is redeemable at the location of the LA Skills Academy towards any classes and equipment, including books and other material, offered at LA Skills Academy. The gift card cannot be used to pay for taxes, shipping and handling or other charges. Taxes, shipping, handling and other charges will apply to total charges prior to your current promotion. The gift card expires in two years after the date of issuance and cannot be replaced if lost or stolen.
